Biography
Hi there! This is Milon Mondal, born in Sujatpur, Jessore, Bangladesh dated January 25, 1983. I have completed my primary education from Sujatpur+Hatgacha govt. primary School. My secondary education was completed fro Moshihati High School. I have successfully passed the SSC examination with first division (86.7% marks). I have obtained my HSC degree from Moshihati Degree College with First division (75.1% marks).
After completing my higher secondary examination I got admitted under Electronics and Communication Engineering at Khulna university (The only non-political government university of Bangladesh). I have completed my BSc in ECE from Khulna University in 2005 and awarded at 2006.
After completing my university degree I joined a Chinese sub-contractor company name “Yuan Tong Communication Technology Company Ltd. at April 16, 2006. That was my first job of my career and also of my life. Before that in 2005 I worked at Grameenphone Ltd. as an internee under core network. I also enjoyed my internee period with the giant telecom of Bangladesh.
Visit Me:
@ Facebook Page
Summary of experience and achievements:
- Lead and Manage QA Access Team to provide better quality of service for Customers & Stakeholders.
- CapEx and OpEx cost reduction (more than 50%) for the project generating innovation, customization and optimization.
- Lead Auditor Training certification.
- Initiator of “ORCID” Project.
- Initiator of “CRYSTAL” Project.
- Microwave Swap Project of 1800 MW Links.
- Conduct workshop and Training during Huawei swap project to increase competency & Efficiency of Vendor.
- Problem solving and decision making skills.
- Ability to work independently as well as in team.
- Ability to work under pressure.
- Perform regular audit of both radio & microwave equipments.
- Ensure the quality of the network.
- Standard Guideline, Checklist preparation and Review.
- Conducting Quality workshop for 90 Installation Supervisor of Huawei-4 Session.
- Providing Expertise solution for conflict mitigation & quality solution.
- Infrastructure Quality Audit.
- MW Swap Project Quality Assurance.
- Coordinate line functions and provide expertise support & Resolve escalated issues.
- Development & Training, workshop to cross functional Team.
Educational Background:
| Exam Title | Concentration/Major | Institute | Result |
| Masters of Disaster Management | Disaster Management | Dhaka University | 3.56 out of 4 |
| EMBA | Finance | North South University | CGPA:3.06 out of 4 |
| Electronics and communication Engineering | Telecommunication | Khulna University | CGPA:3.04 out of 4 |
| H.S.C | Science | Moshihati Degree College | *First Division, Marks :75.1% |
| S.S.C | Science | Moshihati High School | *First Division, Marks :86.7% |
Professional Background:
Company Name: GrameenPhone Ltd.
Position: Senior Lead Engineer, Service Assurance.
Working Period: May 01, 2017 to present
Responsibility:
- Regional coordinator to ensure network quality of the largest two region of Bangladesh (Khulna and Barisal).
- Quality standards preparation and up gradation for installation, commissioning, maintenance & environmental issue on Access, Core, Fiber Network and IT Data Center.
- Idea generation and implementation to reduce cost without compromising quality.
- Provide expertise support and decision to ensure quality.
- Provide expertise training to working group of stakeholders.
- Work with different expertise group from Implementation, Planning, Operation & other related cross functional team to execute & widening the quality Standard.
- Ensure operational condition and compliance to standards.
- Expertise support for raised Quality issues.
- Infrastructure Quality Assurance in Technology projects through standards, guidelines & Audits.
- Ensure the Cost Efficient Quality design, materials, Equipment, effective methods & use of precise tools in the Network.
- Periodic EMF (Radiation) survey in the GP Network to maintain compliance to standard.
- Quality Awareness to cross Functional Team & vendors.
- Radio interface for quality improvement, Feedback, support & coordinating projects & improvement measures.
Professional Experiences: :
Company Name: GrameenPhone Ltd.
Position: Lead Engineer, Assurance.
Working Period: July 01, 2013 to April 30, 2017
Responsibility:
- Lead and Manage QA Access team to provide better quality for the Customers & Stakeholders.
- Quality standards development for installation, commissioning, maintenance & environmental issue on Access, Core, Fiber Network and IT Data Center.
- Work with different expertise group from Implementation, Planning, Operation & other related cross functional team to execute & widening the quality Standard.
- Ensure operational condition and compliance to standards.
- Define and control quality & process handoffs.
- Periodic Audit to different infrastructure Elements & Report to management.
- Initiate and drive actions from quality audits and steering x-functional teams for improvement.
- Expertise support for raised Quality issues.
- Ensure the Cost Efficient Quality design, materials, Equipments, effective methods & use of precise tools in the Network.
- Radio interface for quality improvement, Feedback, support & coordinating projects & improvement measures.
Company Name: GrameenPhone Ltd.
Position: Senior System Engineer, Assurance.
Working Period: May 20, 2010 to June 30, 2013.
Responsibility:
- ISO and TL certification of the company quality management procedure.
- Working in different projects within budget and time constraints
- Cost VS Capacity analysis of TX equipments and E1 utilization.
- TX optimization project.
- Infrastructure quality audit and standardization.
- 2nd level support for troubleshooting.
- Checklist preparation and updating for different acceptance tests.
- Ensure the quality of the network.
- Perform regular audit of both radio & microwave equipments.
- Perform special audit like ORCID project etc.
- Standard Guideline, Checklist Review.
- Conducting Quality workshop for 90 Installation Supervisor of Huawei-4 Session.
- SWAP Quality Audit
- Providing Expertise solution for conflict mitigation & quality solution
- Infrastructure Quality Audit.
- Quality Standards development and documentation for Access Networks infrastructure
- MW Sawp Project Quality Assurance
- Coordinate line functions and provide expertise support & Resolve escalated issues
- Development & Training, workshop to cross functional Team
Company Name: GrameenPhone Ltd.
Position: System Engineer, Quality Assurance.
Working Period: August 28, 2007 to May 19, 2010.
Responsibility:
- To ensure the quality of both existing (Live) and new network.
- To ensure the quality of both software and hardware part of network.
- DWDM MUX (OSN 6800) configuration and acceptance.
- Regular Audit of High Capacity Microwave link, other SDH and PDH link.
- Regular Audit of Backbone site, BTS site, and Switch and Optical Fiber link.
- Soft Audit of all PDH and SDH link through PNMS and Net viewer terminal.
- Acceptance of new site including access/core/service nodes etc.
- Acceptance of swapped site including access nodes etc.
- Acceptance of Operational net elements after Optimization.
- Acceptance of Fiber Optic Projects.
- Follow-up of snags clearance after PAT within agreed time line.
- Ensure Fixed Assets are compliant before project capitalization
Company Name: GrameenPhone Ltd.
Position: System Engineer, Regional Operation & Maintenance.
Working Period: December 20, 2006 to August 27, 2007.
Responsibility:
- Working with live Radio, Transmission & Fiber networks.
- Configuration, Optimization and maintenance of Radio and Microwave equipments.
- Regular Preventive Maintenance of BTS site.
- Real time fault handling Radio and Microwave equipment.
- Working with Siemens and Ericsson equipment ( Radio & Microwave equipment)
- Working with Ericson radio products.
- Working with Passolink V2, Passolink ++, Passolink Neo, Passolink Neo Compact and some other transmission products of NEC corporation.
- Working with SRA L, SRA 4, SRAL XD and some other transmission products of Siemens.
- Working with MMU, SAU, RAU and some other transmission products of Ericsson.
My Certifications:
Title: Leading with Innovation
Certification Date: Aug 2018 – Present
See certificate Leading with Innovation-See certificate
Title: Android App Development: Accessibility
Certification Date: Jul 2018 – Present
See certificate Android App Development: Accessibility-See certificate
Title: Android Essential Training (2017)
Certification Date: Jul 2018 – Present
See certificate Android Essential Training (2017)-See certificate
Title: Making Great Sales Presentations
Certification Date: Jul 2018 – Present
See certificate Making Great Sales Presentations-See certificate
Title: Marketing Analytics: Presenting Digital Marketing Data
Certification Date: Jul 2018 – Present
See certificate of Marketing Analytics: Presenting Digital Marketing Data
Title: Online Marketing Foundations: Digital Marketing Research
Certification Date: Jul 2018 – Present
See certificate of Online Marketing Foundations: Digital Marketing Research
Title: Organization Communication
Certification Date: Jul 2018 – Present
See certificate of Organization Communication
Title: PowerPoint: Creating a Self-Running, Interactive Presentation
Certification Date: Jul 2018 – Present
See certificate of PowerPoint: Creating a Self-Running, Interactive Presentation
Title: Programming Foundations: Software Quality Assurance
Certification Date: Jul 2018 – Present
See certificate of Programming Foundations: Software Quality Assurance
Title: PHP: Choosing a PHP Editor
Certification Date: Jun 2018 – Present
See certificate of PHP: Choosing a PHP Editor
Title: Building Self-Confidence
Certification Date: May 2018 – Present
See certificate of Building Self-Confidence
Title: Building Trust
Certification Date: May 2018 – Present
See certificate of Building Trust
Title: Business Innovation Foundations
Certification Date: May 2018 – Present
See certificate of Business Innovation Foundations
Title: Crisis Communication
Certification Date: May 2018 – Present
See certificate of Crisis Communication
Title: Interpersonal Communication
Certification Date: May 2018 – Present
See certificate of Interpersonal Communication
Title: Leading Productive Meetings
Certification Date: May 2018 – Present
See certificate of Leading Productive Meetings
Title: Marketing Communications
Certification Date: May 2018 – Present
See certificate of Marketing Communications
Title: PowerPoint – From Outline to Presentation
Certification Date: May 2018 – Present
See certificate of PowerPoint: From Outline to Presentation
Title: Agile Project Management Principles
Certification Date: Apr 2018 – Present
See certificate of Agile Project Management Principles
Title: Agile at Work: Building Your Agile Team
Certification Date: Apr 2018 – Present
See certificate of Agile at Work: Building Your Agile Team
Title: Building an Integrated Online Marketing Plan
Certification Date: Apr 2018 – Present
See certificate of Building an Integrated Online Marketing Plan
Title: Creating a Positive Customer Experience
Certification Date: Apr 2018 – Present
See certificate of Creating a Positive Customer Experience
Title: Customer Retention
Certification Date: Apr 2018 – Present
See certificate of Customer Retention
Title: Designing Growth Strategies
Certification Date: Apr 2018 – Present
See certificate of Designing Growth Strategies
Title: Enterprise Agile: Changing Your Culture
Certification Date: Apr 2018 – Present
See certificate of Enterprise Agile: Changing Your Culture
Title: Enterprise Agile: Growing Scrum
Certification Date: Apr 2018 – Present
See certificate of Enterprise Agile: Growing Scrum
Title: Jeff Dyer on Innovation
Certification Date: Apr 2018 – Present
See certificate of Jeff Dyer on Innovation
Title: Leadership Foundations
Certification Date: Apr 2018 – Present
See certificate of Leadership Foundations
Title: Lean Six Sigma Foundations
Certification Date: Apr 2018 – Present
See certificate of Lean Six Sigma Foundations
Title: Learning Conversion Rate Optimization
Certification Date: Apr 2018 – Present
See certificate of Learning Conversion Rate Optimization
Title: Meeting the Challenge of Digital Transformation
Certification Date: Apr 2018 – Present
See certificate of Meeting the Challenge of Digital Transformation
Title: Process Improvement Foundations
Certification Date: Apr 2018 – Present
See certificate of Process Improvement Foundations
Title: Scrum: The Basics
Certification Date: Apr 2018 – Present
See certificate of Scrum: The Basics
Title: Strategic Agility
Certification Date: Apr 2018 – Present
See certificate of Strategic Agility
Title: Agile Marketing Foundations
Certification Date: Mar 2018 – Present
See certificate of Agile Marketing Foundations
Title: Agile at Work: Reporting with Agile Charts and Boards
Certification Date: Mar 2018 – Present
See certificate of Agile at Work: Reporting with Agile Charts and Boards
Title: Building Your Marketing Technology Stack
Certification Date: Mar 2018 – Present
See certificate of Building Your Marketing Technology Stack
Title: Communicating Across Cultures
Certification Date: Mar 2018 – Present
See certificate of Communicating Across Cultures
Title: Communication Foundations
Certification Date: Mar 2018 – Present
See certificate of Communication Foundations
Title: Creating and Giving Business Presentations
Certification Date: Mar 2018 – Present
See certificate of Creating and Giving Business Presentations
Title: Design Thinking: Venture Design
Certification Date: Mar 2018 – Present
See certificate of Design Thinking: Venture Design
Title: Effective Listening
Certification Date: Mar 2018 – Present
See certificate of Effective Listening
Title: Efficient Time Management
Certification Date: Mar 2018 – Present
See certificate of Efficient Time Management
Title: Fred Kofman on Managing Conflict
Certification Date: Mar 2018 – Present
See certificate of Fred Kofman on Managing Conflict
Title: Leading with Emotional Intelligence
Certification Date: Mar 2018 – Present
See certificate of Leading with Emotional Intelligence
Title: Learning Data Analytics
Certification Date: Mar 2018 – Present
See certificate of Learning Data Analytics
Title: Learning Data Science: Using Agile Methodology
Certification Date: Mar 2018 – Present
See certificate of Learning Data Science: Using Agile Methodology
Title: Learning Design Thinking: Lead Change in Your Organization
Certification Date: Mar 2018 – Present
See certificate of Learning Design Thinking: Lead Change in Your Organization
Title: Marketing Foundations: Personalization
Certification Date: Mar 2018 – Present
See certificate of Marketing Foundations: Personalization
Title: Mobile Marketing Foundations
Certification Date: Mar 2018 – Present
See certificate of Mobile Marketing Foundations
Title: Nathan Shedroff on Design Strategy and the Merging of Business and Design
Certification Date: Mar 2018 – Present
See certificate of Nathan Shedroff on Design Strategy and the Merging of Business and Design
Title: Online Marketing Foundations
Certification Date: Mar 2018 – Present
See certificate of Online Marketing Foundations
Title: Predictive Customer Analytics
Certification Date: Mar 2018 – Present
See certificate of Predictive Customer Analytics
Title: Strategic Negotiation
Certification Date: Mar 2018 – Present
See certificate of Strategic Negotiation
Title: Google Analytics Essential Training
Certification Date: Feb 2018 – Present
See certificate of Google Analytics Essential Training
Title: Time Management Fundamentals
Certification Date: Feb 2018 – Present
See certificate of Time Management Fundamentals
Title: Agile Development Practices
Certification Date: Jan 2018 – Present
See certificate of Agile Development Practices
Title: Managing Your Time
Certification Date: Jan 2018 – Present
See certificate of Managing Your Time
Title: ITIL® Foundation Certificate in IT Service Management
Certification Date: Dec 2015 – Present
License No: 5564535.20484685
Certification authorityAXELOS Global Best Practice
Title: Scrum Fundamentals Certified (SFC)
Certification Date: Oct 2015 – Present
License No: 84389
See certificate of Scrum Fundamentals Certified (SFC)
Project Involvement:
Project Name: 3G Deployment Project.
My Responsibility:
- Ensure the quality of the product and as well as the installation & commissioning.
- Documents & standards preparation for the projects.
- Ensure the quality & expertise of the execution team through workshop and training.
- Second level support for the execution engineers and other personnel.
Project Name: Huawei Swap project.
My Responsibility:
- Ensure the quality of the swap.
- Documents & standards preparation for the projects.
- Ensure the quality & expertise of the swap personnel through workshop and training.
- Second level support for the swap engineers and other personnel.
Project Name: DWDM MUX deployment project.
My Responsibility:
- DWDM MUX Acceptance.
- Acceptance process and procedure documentation.
Project Name: Optical Fiber deployment project.
My Responsibility:
- Preliminary Acceptance Test (PAT) of fiber project.
- Document preparation and up gradation of PAT process.
- Continuous second level support for optical fiber installation and interconnection with MUX.
Project Name: Orchid Project (Initiator).
My Responsibility:
- Study and find out the loopholes between BTRC data and our actual scenario.
- Check 7888 SDH and PDH link physically by operation and finally I check randomly for verification.
Training Background:
| Training Title | Topic | Date/Duration |
| Auditor/Lead Auditor Training | Audit criteria according to ISO standard | 40 hours (5 Days) |
| PMP Exam preparation course | Covered PMI syllabus | 40 hours |
| TL9000 | International standard of telecommunication. | 8 Days |
| WDM Basics (Operation) | Basic Operation of WDM. | 1 Days |
| Optix OSN3800/OSN6800 System Description. | Details description of OSN3800/OSN6800 System. | 1 Days |
| Optix OSN3800/OSN6800 Hardware Description. | Details description of OSN3800/OSN6800 Hardware. | 1 Days |
| Optix OSN3800/OSN6800 Product Configuration. | Details description of OSN3800/OSN6800 Product Configuration. | 8 Days |
| Optix OSN3800/OSN6800 Commissioning. | Details Commissioning procedure of OSN3800/OSN6800. | 2 Days |
| Optix OSN3800/OSN6800 Field Maintenance | Fault analysis and maintenance procedures of OSN3800/OSN6800. | 1 Days |
| Optix OSN3800/OSN6800 System Troubleshooting. | System Troubleshooting procedures of OSN3800/OSN6800. | 3 Days |
| Solaris & Sybase Basics | Basics of Solaris & Sybase. | 2 Days |
| Optix iManager T2000 Security & Database Management. | Security & Database Management procedure through T2000. | 1 Days |
| Work at Height. | Details use of Safety Equipments and proper climbing procedure. | 3 Days |
| Basics of Optical Fiber | Basic, Types, Splicing. | 3 days |
| Optical Fiber Splicing and maintenance | Total Splicing and Maintenance procedure. | 3 Days |
| GSM System Survey | GSM Basic | 2 Days |