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Biography

Hi there! This is Milon Mondal, born in Sujatpur, Jessore, Bangladesh dated January 25, 1983. I have completed my primary education from Sujatpur+Hatgacha govt. primary School. My secondary education was completed fro Moshihati High School. I have successfully passed the SSC examination with first division (86.7% marks). I have obtained my HSC degree from Moshihati Degree College with First division (75.1% marks).

After completing my higher secondary examination I got admitted under Electronics and Communication Engineering at Khulna university (The only non-political government university of Bangladesh). I have completed my BSc in ECE from Khulna University in 2005 and awarded at 2006.

After completing my university degree I joined a Chinese sub-contractor company name “Yuan Tong Communication Technology Company Ltd. at April 16, 2006. That was my first job of my career and also of my life. Before that in 2005 I worked at Grameenphone Ltd. as an internee under core network. I also enjoyed my internee period with the giant telecom of Bangladesh.

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Summary of experience and achievements:

  • Lead and Manage QA Access Team to provide better quality of service for Customers & Stakeholders.
  • CapEx and OpEx cost reduction (more than 50%) for the project generating innovation, customization and optimization.
  • Lead Auditor Training certification.
  • Initiator of “ORCID” Project.
  • Initiator of “CRYSTAL” Project.
  • Microwave Swap Project of 1800 MW Links.
  • Conduct workshop and Training during Huawei swap project to increase competency & Efficiency of Vendor.
  • Problem solving and decision making skills.
  • Ability to work independently as well as in team.
  • Ability to work under pressure.
  • Perform regular audit of both radio & microwave equipments.
  • Ensure the quality of the network.
  • Standard Guideline, Checklist preparation and Review.
  • Conducting Quality workshop for 90 Installation Supervisor of Huawei-4 Session.
  • Providing Expertise solution for conflict mitigation & quality solution.
  • Infrastructure Quality Audit.
  • MW Swap Project Quality Assurance.
  • Coordinate line functions and provide expertise support & Resolve escalated issues.
  • Development & Training, workshop to cross functional Team.

Educational Background:

Exam Title Concentration/Major Institute Result
Masters of Disaster Management Disaster Management Dhaka University 3.56 out of 4
EMBA Finance North South University CGPA:3.06
out of 4
Electronics and communication Engineering Telecommunication Khulna University CGPA:3.04
out of 4
H.S.C Science Moshihati Degree College *First Division, Marks :75.1%
S.S.C Science Moshihati High School *First Division, Marks :86.7%

Professional Background:

Company Name: GrameenPhone Ltd.

Position: Senior Lead Engineer, Service Assurance.

Working Period: May 01, 2017 to present

Responsibility:

  • Regional coordinator to ensure network quality of the largest two region of Bangladesh (Khulna and Barisal).
  • Quality standards preparation and up gradation for installation, commissioning, maintenance & environmental issue on Access, Core, Fiber Network and IT Data Center.
  • Idea generation and implementation to reduce cost without compromising quality.
  • Provide expertise support and decision to ensure quality.
  • Provide expertise training to working group of stakeholders.
  • Work with different expertise group from Implementation, Planning, Operation & other related cross functional team to execute & widening the quality Standard.
  • Ensure operational condition and compliance to standards.
  • Expertise support for raised Quality issues.
  • Infrastructure Quality Assurance in Technology projects through standards, guidelines & Audits.
  • Ensure the Cost Efficient Quality design, materials, Equipment, effective methods & use of precise tools in the Network.
  • Periodic EMF (Radiation) survey in the GP Network to maintain compliance to standard.
  • Quality Awareness to cross Functional Team & vendors.
  • Radio interface for quality improvement, Feedback, support & coordinating projects & improvement measures.

Professional Experiences:                                                                                        :

Company Name: GrameenPhone Ltd.

Position: Lead Engineer, Assurance.

Working Period: July 01, 2013 to April 30, 2017

Responsibility:

  • Lead and Manage QA Access team to provide better quality for the Customers & Stakeholders.
  • Quality standards development for installation, commissioning, maintenance & environmental issue on Access, Core, Fiber Network and IT Data Center.
  • Work with different expertise group from Implementation, Planning, Operation & other related cross functional team to execute & widening the quality Standard.
  • Ensure operational condition and compliance to standards.
  • Define and control quality & process handoffs.
  • Periodic Audit to different infrastructure Elements & Report to management.
  • Initiate and drive actions from quality audits and steering x-functional teams for improvement.
  • Expertise support for raised Quality issues.
  • Ensure the Cost Efficient Quality design, materials, Equipments, effective methods & use of precise tools in the Network.
  • Radio interface for quality improvement, Feedback, support & coordinating projects & improvement measures.

Company Name: GrameenPhone Ltd.

Position: Senior System Engineer, Assurance.

Working Period: May 20, 2010 to June 30, 2013.

Responsibility:

  • ISO and TL certification of the company quality management procedure.
  • Working in different projects within budget and time constraints
  • Cost VS Capacity analysis of TX equipments and E1 utilization.
  • TX optimization project.
  • Infrastructure quality audit and standardization.
  • 2nd level support for troubleshooting.
  • Checklist preparation and updating for different acceptance tests.
  • Ensure the quality of the network.
  • Perform regular audit of both radio & microwave equipments.
  • Perform special audit like ORCID project etc.
  • Standard Guideline, Checklist Review.
  • Conducting Quality workshop for 90 Installation Supervisor of Huawei-4 Session.
  • SWAP Quality Audit
  • Providing Expertise solution for conflict mitigation & quality solution
  • Infrastructure Quality Audit.
  • Quality Standards development and documentation for Access Networks infrastructure
  • MW Sawp Project Quality Assurance
  • Coordinate line functions and provide expertise support & Resolve escalated issues
  • Development & Training, workshop to cross functional Team

Company Name: GrameenPhone Ltd.

Position: System Engineer, Quality Assurance.

Working Period: August 28, 2007 to May 19, 2010.

Responsibility:

  • To ensure the quality of both existing (Live) and new network.
  • To ensure the quality of both software and hardware part of network.
  • DWDM MUX (OSN 6800) configuration and acceptance.
  • Regular Audit of High Capacity Microwave link, other SDH and PDH link.
  • Regular Audit of Backbone site, BTS site, and Switch and Optical Fiber link.
  • Soft Audit of all PDH and SDH link through PNMS and Net viewer terminal.
  • Acceptance of new site including access/core/service nodes etc.
  • Acceptance of swapped site including access nodes etc.
  • Acceptance of Operational net elements after Optimization.
  • Acceptance of Fiber Optic Projects.
  • Follow-up of snags clearance after PAT within agreed time line.
  • Ensure Fixed Assets are compliant before project capitalization

Company Name: GrameenPhone Ltd.

Position: System Engineer, Regional Operation & Maintenance.

Working Period: December 20, 2006 to August 27, 2007.

Responsibility:

  • Working with live Radio, Transmission & Fiber networks.
  • Configuration, Optimization and maintenance of Radio and Microwave equipments.
  • Regular Preventive Maintenance of BTS site.
  • Real time fault handling Radio and Microwave equipment.
  • Working with Siemens and Ericsson equipment ( Radio & Microwave equipment)
  • Working with Ericson radio products.
  • Working with Passolink V2, Passolink ++, Passolink Neo, Passolink Neo Compact and some other transmission products of NEC corporation.
  • Working with SRA L, SRA 4, SRAL XD and some other transmission products of Siemens.
  • Working with MMU, SAU, RAU and some other transmission products of Ericsson.

My Certifications:

Title: Leading with Innovation

Certification Date: Aug 2018 – Present

See certificate Leading with Innovation-See certificate

Title: Android App Development: Accessibility

Certification Date: Jul 2018 – Present

See certificate Android App Development: Accessibility-See certificate

Title: Android Essential Training (2017)

Certification Date: Jul 2018 – Present

See certificate Android Essential Training (2017)-See certificate

Title: Making Great Sales Presentations

Certification Date: Jul 2018 – Present

See certificate Making Great Sales Presentations-See certificate

Title: Marketing Analytics: Presenting Digital Marketing Data

Certification Date: Jul 2018 – Present

See certificate of Marketing Analytics: Presenting Digital Marketing Data

Title: Online Marketing Foundations: Digital Marketing Research

Certification Date: Jul 2018 – Present

See certificate of Online Marketing Foundations: Digital Marketing Research

Title: Organization Communication

Certification Date: Jul 2018 – Present

See certificate of Organization Communication

Title: PowerPoint: Creating a Self-Running, Interactive Presentation

Certification Date: Jul 2018 – Present

See certificate of PowerPoint: Creating a Self-Running, Interactive Presentation

Title: Programming Foundations: Software Quality Assurance

Certification Date: Jul 2018 – Present

See certificate of Programming Foundations: Software Quality Assurance

Title: PHP: Choosing a PHP Editor

Certification Date: Jun 2018 – Present

See certificate of PHP: Choosing a PHP Editor

Title: Building Self-Confidence

Certification Date: May 2018 – Present

See certificate of Building Self-Confidence

Title: Building Trust

Certification Date: May 2018 – Present

See certificate of Building Trust

Title: Business Innovation Foundations

Certification Date: May 2018 – Present

See certificate of Business Innovation Foundations

Title: Crisis Communication

Certification Date: May 2018 – Present

See certificate of Crisis Communication

Title: Interpersonal Communication

Certification Date: May 2018 – Present

See certificate of Interpersonal Communication

Title: Leading Productive Meetings

Certification Date: May 2018 – Present

See certificate of Leading Productive Meetings

Title: Marketing Communications

Certification Date: May 2018 – Present

See certificate of Marketing Communications

Title: PowerPoint – From Outline to Presentation

Certification Date: May 2018 – Present

See certificate of PowerPoint: From Outline to Presentation

Title: Agile Project Management Principles

Certification Date: Apr 2018 – Present

See certificate of Agile Project Management Principles

Title: Agile at Work: Building Your Agile Team

Certification Date: Apr 2018 – Present

See certificate of Agile at Work: Building Your Agile Team

Title: Building an Integrated Online Marketing Plan

Certification Date: Apr 2018 – Present

See certificate of Building an Integrated Online Marketing Plan

Title: Creating a Positive Customer Experience

Certification Date: Apr 2018 – Present

See certificate of Creating a Positive Customer Experience

Title: Customer Retention

Certification Date: Apr 2018 – Present

See certificate of Customer Retention

Title: Designing Growth Strategies

Certification Date: Apr 2018 – Present

See certificate of Designing Growth Strategies

Title: Enterprise Agile: Changing Your Culture

Certification Date: Apr 2018 – Present

See certificate of Enterprise Agile: Changing Your Culture

Title: Enterprise Agile: Growing Scrum

Certification Date: Apr 2018 – Present

See certificate of Enterprise Agile: Growing Scrum

Title: Jeff Dyer on Innovation

Certification Date: Apr 2018 – Present

See certificate of Jeff Dyer on Innovation 

Title: Leadership Foundations

Certification Date: Apr 2018 – Present

See certificate of Leadership Foundations

Title: Lean Six Sigma Foundations

Certification Date: Apr 2018 – Present

See certificate of Lean Six Sigma Foundations

Title: Learning Conversion Rate Optimization

Certification Date: Apr 2018 – Present

See certificate of Learning Conversion Rate Optimization

Title: Meeting the Challenge of Digital Transformation

Certification Date: Apr 2018 – Present

See certificate of Meeting the Challenge of Digital Transformation

Title: Process Improvement Foundations

Certification Date: Apr 2018 – Present

See certificate of Process Improvement Foundations

Title: Scrum: The Basics

Certification Date: Apr 2018 – Present

See certificate of Scrum: The Basics

Title: Strategic Agility

Certification Date: Apr 2018 – Present

See certificate of Strategic Agility

Title: Agile Marketing Foundations

Certification Date: Mar 2018 – Present

See certificate of Agile Marketing Foundations

Title: Agile at Work: Reporting with Agile Charts and Boards

Certification Date: Mar 2018 – Present

See certificate of Agile at Work: Reporting with Agile Charts and Boards

Title: Building Your Marketing Technology Stack

Certification Date: Mar 2018 – Present

See certificate of Building Your Marketing Technology Stack

Title: Communicating Across Cultures

Certification Date: Mar 2018 – Present

See certificate of Communicating Across Cultures

Title: Communication Foundations

Certification Date: Mar 2018 – Present

See certificate of Communication Foundations

Title: Creating and Giving Business Presentations

Certification Date: Mar 2018 – Present

See certificate of Creating and Giving Business Presentations

Title: Design Thinking: Venture Design

Certification Date: Mar 2018 – Present

See certificate of Design Thinking: Venture Design

Title: Effective Listening

Certification Date: Mar 2018 – Present

See certificate of Effective Listening

Title: Efficient Time Management

Certification Date: Mar 2018 – Present

See certificate of Efficient Time Management

Title: Fred Kofman on Managing Conflict

Certification Date: Mar 2018 – Present

See certificate of Fred Kofman on Managing Conflict

Title: Leading with Emotional Intelligence

Certification Date: Mar 2018 – Present

See certificate of Leading with Emotional Intelligence

Title: Learning Data Analytics

Certification Date: Mar 2018 – Present

See certificate of Learning Data Analytics

Title: Learning Data Science: Using Agile Methodology

Certification Date: Mar 2018 – Present

See certificate of Learning Data Science: Using Agile Methodology

Title: Learning Design Thinking: Lead Change in Your Organization

Certification Date: Mar 2018 – Present

See certificate of Learning Design Thinking: Lead Change in Your Organization

Title: Marketing Foundations: Personalization

Certification Date: Mar 2018 – Present

See certificate of Marketing Foundations: Personalization

Title: Mobile Marketing Foundations

Certification Date: Mar 2018 – Present

See certificate of Mobile Marketing Foundations

Title: Nathan Shedroff on Design Strategy and the Merging of Business and Design

Certification Date: Mar 2018 – Present

See certificate of Nathan Shedroff on Design Strategy and the Merging of Business and Design

Title: Online Marketing Foundations

Certification Date: Mar 2018 – Present

See certificate of Online Marketing Foundations

Title: Predictive Customer Analytics

Certification Date: Mar 2018 – Present

See certificate of Predictive Customer Analytics

Title: Strategic Negotiation

Certification Date: Mar 2018 – Present

See certificate of Strategic Negotiation

Title: Google Analytics Essential Training

Certification Date: Feb 2018 – Present

See certificate of Google Analytics Essential Training

Title: Time Management Fundamentals

Certification Date: Feb 2018 – Present

See certificate of Time Management Fundamentals

Title: Agile Development Practices

Certification Date: Jan 2018 – Present

See certificate of Agile Development Practices

Title: Managing Your Time

Certification Date: Jan 2018 – Present

See certificate of Managing Your Time

Title: ITIL® Foundation Certificate in IT Service Management

Certification Date: Dec 2015 – Present

License No:  5564535.20484685

Certification authorityAXELOS Global Best Practice

Title: Scrum Fundamentals Certified (SFC)

Certification Date: Oct 2015 – Present

License No:  84389

See certificate of Scrum Fundamentals Certified (SFC)

Project Involvement:

Project Name: 3G Deployment Project.

My Responsibility:

  1. Ensure the quality of the product and as well as the installation & commissioning.
  2. Documents & standards preparation for the projects.
  3. Ensure the quality & expertise of the execution team through workshop and training.
  4. Second level support for the execution engineers and other personnel.

Project Name: Huawei Swap project.

My Responsibility:

  1. Ensure the quality of the swap.
  2. Documents & standards preparation for the projects.
  3. Ensure the quality & expertise of the swap personnel through workshop and training.
  4. Second level support for the swap engineers and other personnel.

Project Name: DWDM MUX deployment project.

My Responsibility:

  1. DWDM MUX Acceptance.
  2. Acceptance process and procedure documentation.

Project Name: Optical Fiber deployment project.

My Responsibility:

  1. Preliminary Acceptance Test (PAT) of fiber project.
  2. Document preparation and up gradation of PAT process.
  3. Continuous second level support for optical fiber installation and interconnection with MUX.

Project Name: Orchid Project (Initiator).

My Responsibility:

  1. Study and find out the loopholes between BTRC data and our actual scenario.
  2. Check 7888 SDH and PDH link physically by operation and finally I check randomly for verification.

Training Background:

Training Title Topic Date/Duration
Auditor/Lead Auditor Training Audit criteria according to ISO standard 40 hours (5 Days)
PMP Exam preparation course Covered PMI syllabus 40 hours
TL9000 International standard of telecommunication. 8 Days
WDM Basics (Operation) Basic Operation of WDM. 1 Days
Optix OSN3800/OSN6800 System Description. Details description of OSN3800/OSN6800 System. 1 Days
Optix OSN3800/OSN6800 Hardware Description. Details description of OSN3800/OSN6800 Hardware. 1 Days
Optix OSN3800/OSN6800 Product Configuration. Details description of OSN3800/OSN6800 Product Configuration. 8 Days
Optix OSN3800/OSN6800 Commissioning. Details Commissioning procedure of OSN3800/OSN6800. 2 Days
Optix OSN3800/OSN6800 Field Maintenance Fault analysis and maintenance procedures of OSN3800/OSN6800. 1 Days
Optix OSN3800/OSN6800 System Troubleshooting. System Troubleshooting procedures of OSN3800/OSN6800. 3 Days
Solaris & Sybase Basics Basics of Solaris & Sybase. 2 Days
Optix iManager T2000 Security & Database Management. Security & Database Management procedure through T2000. 1 Days
Work at Height. Details use of Safety Equipments and proper climbing procedure. 3 Days
Basics of Optical Fiber Basic, Types, Splicing. 3 days
Optical Fiber Splicing and maintenance Total Splicing and Maintenance procedure. 3 Days
GSM System Survey GSM Basic 2 Days